Covad Wholesale Program
Who Should Join
This program is ideally suited for Internet service providers, managed service providers, and security solution specialists that sell a minimum of 50 lines per month, and will market Covad services under their own brand to their existing customer base. Authorized wholesalers act as the primary point of customer contact for all pre- and post-sales support, including order management, customer care, and billing.
Superior Customer Value
Covad takes your customers' business as seriously as you do. We provide reliable service, competitive pricing, superior customer support, and strong service level agreements. Covad's data services are flexible connections and come in a variety of speeds and formats, such as ADSL, SDSL, and T1. With Covad, your customers will greatly reduce their costs, manage mobility more effectively, collaborate easily, and improve the efficiency of their Internet and VoIP connections.
Partner Benefits
- Recurring Revenue—Competitive wholesale rates combined with Covad's national network enable you to build a recurring revenue stream from broadband subscribers.
- Support—Local Market Manager and other support professionals. Sales engineers for your most technical questions and reseller support team to ensure fast installation and quick response.
- View into Covad's back office—Covad's one-stop, online reseller resources to pre-qualify for service, submit orders, enter trouble tickets, and manage installations with complete visibility at every step.
Partner Commitments
- Market—Focus on data communications sales to businesses.
- Products—Ability to provide Internet related value-added services such as email, domain name registration, DNS hosting/routing, and web hosting.
- Agreement—Sign a Covad service agreement. Ability to attain our minimum new business services order volume. Submit annual Covad business plan.
- Resources—Professionally managed and dedicated sales channel. Technical support engineer(s) dedicated to broadband and network infrastructure support. Billing system in place to invoice customers. Maintain and manage unique domain. Host Radius server with public static IP addressing, PPPoE functionality. Full back-office support