DSL Broadband Service (TeleSurfer Plus)
For individuals who want more
An individual working from home or telecommuting needs the simplicity and flexibility of a DSL solution that can meet a variety of needs. With multiple upload and download speeds, and unlimited monthly usage, Covad DSL (TeleSurfer® Plus) uses your existing phone line and allows for a simple self-installation.
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Do you have multiple computers? Step up to DSL (TeleSoho®) A faster service and it supports multiple computers out of the box! |
Pricing
| One-year Contract | DSL (TeleSurfer Plus) |
|---|---|
| Download Speed | Up To 1.5 Mbps |
| Upload Speed | Up To 128 Kbps |
| Monthly Recurring Charge | $24.95 |
| Equipment Charges |
Select from Standard Equipment
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| Rebate | None |
| Does your household have multiple computers? Step up to DSL (TeleSoho®) A faster service and it supports multiple computers out of the box! | |
| Additional Information |
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| Guarantee |
Order DSL (TeleSurfer Plus) Internet service and try it for 30 days. If not fully satisfied, all installation, equipment, and monthly service fees will be refunded and service agreement will be discontinued without further obligation.² Please review the Covad Customer Policies (pdf) document for details. |
² Equipment fees refunded after Customer returns equipment in accordance with Covad's RMA instructions. Equipment fees will not be refunded if Customer has requested a rebate.
Email and Web Hosting Services
Get company-branded email and a professional Web presence with Covad Hosting services, available with purchase of broadband service. If you are already a Covad customer, go to SMART Account Manager and click the "Getting Started" link in the navigation bar to register your domain and order your hosting plan.
| Four Plans to Choose from | Business-Class Email | Basic Web Hosting | Enhanced Web Hosting | Premium Web Hosting |
|---|---|---|---|---|
| Number of business-class email accounts | 10 | 30 | 40 | 60 |
| Storage per email account | 100 MB | 100 MB | 100 MB | 100 MB |
| Website storage | n/a | 1 GB | 2 GB | 4 GB |
| Data transfer/month | n/a | 60 GB | 100 GB | 200 GB |
| Learn More | Add to Order | Add to Order | Add to Order | Add to Order |
Installation
Standard Installation
- Standard self-installation kit typically arrives within two weeks of placing the order
- When kit arrives, your service is ready to go
- Self-installation takes about 30 minutes to set up
- If you run into any difficulty during the installation, simply call our customer care center toll-free 24x7x365 and an installation expert will help you
Professional Installation
- A Covad technician will come to your location and install your service for a one-time installation fee of $99
- To order professional installation, be sure to select the Professional Installation option when ordering service
Wireless Option Installation
- Wireless self-installation kit includes a helpful wizard for the self-installation, set-up, and wireless configuration
- If you choose a wireless option and professional installation, the Covad technician will:
- Configure your equipment with security enabled
- Set up a maximum of two computers on the wireless network, using Covad-supplied adapters only
- Note: Covad ADSL equipment is compatible with Windows 2000, XP Home, XP Pro, XP Media Center Edition, Vista and Mac OS 10.1 and higher.
Phone Line Requirements
Service is set-up on the same line as regular phone service. Since there is no need for a second line, there is generally no need for a technician to visit your office to complete the installation.
Requirements
- You must have local telephone service through one of the following local
phone companies:
- AT&T (formerly Ameritech, SNET, Southwestern Bell, SBC/PacBell)
- Verizon
- Bell South
- Qwest
- The information on your Covad order (name, address, and telephone number) must be an exact match to the information on your local phone bill.
- There are certain voice services that you may be using that are not compatible with this service. Some of these are:
- Centrex
- PBX
- Key Systems
Equipment
Covad-approved DSL equipment is required.
Standard Equipment
- Bridge—Single-user solution (supports single IP address only). Simple to install and configure.
Optional Equipment
- Wireless* 802.11g router—Connects up to four wired computers and up to thirty wireless computers. Includes built-in firewall and NAT support.
- Wireless* 802.11g router with PC card adapter—Connects up to four wired computers and up to thirty wireless computers. Includes built-in firewall and NAT support. PC Card adapter is used to connect one Windows-compatible laptop computer to a wireless network.
